Return Policy

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Refunds – Contact us within 14 days from the date of purchase to return an unused item for a refund, at your expense, for any reason. We will refund you as soon as we receive the item back and you will be refunded the purchase price of the item, but not your shipping expenses. Call us, or email us at [email protected], for a return authorization number before sending back your item.

Defective Items/Mistakes – If the item you are returning is defective (defects in manufacturing and/or workmanship), please contact us within 14 days from the date of purchase to return it. We will issue you a call-tag (a return shipping label) and a return authorization number. Then, we will issue you a refund or send out a replacement to you as soon as we receive the item back. Call us, or email us at [email protected], for a return authorization number before sending back your item.

Fulfillment mistakes that we make, resulting in the shipment of an incorrect product to you, will also be accepted for return within 14 days from the date of purchase. We will issue you a call-tag (a return shipping label) and a return authorization number. Then, we will issue you a refund or send out a replacement to you as soon as we receive the item back. Call us, or email us using the contact form, for a return authorization number before sending back your item.

Exchanges – Contact us within 14 days from the date of purchase to return an unused item that you would like to exchange for another item, at your expense, for any reason. We will ship you the exchange item, at our expense, as soon as we receive the original item back. Call us, or email us using the contact form, for a return authorization number before sending back your item. (Note: We do not do exchanges for international shipments, only refunds.)

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